“Ukulungiselela” Amahora Amane Kusenesikhathi
Lolu hambo lwaqala ngemuva kokuthenga ithikithi. UMnu. Zhang wayebhukhe kusengaphambili izinsizakalo zabagibeli ezibalulekile ngocingo oluphuthumayo lwenkonzo yamakhasimende yesitimela i-12306. Okwammangaza ukuthi, emahoreni amane ngaphambi kokuhamba, wathola ucingo lokuqinisekisa oluvela kumphathi wesiteshi esisebenzayo esiteshini sesitimela esinejubane eliphezulu. Umphathi wesiteshi wabuza ngokucophelela ngezidingo zakhe ezithile, inombolo yemoto yesitimela, nokuthi ngabe udinga usizo ngamalungiselelo okulanda. “Lolo cingo lwanginika ukuthula kwengqondo kokuqala,” kukhumbula uMnu. Zhang. “Ngangazi ukuthi babekulungele ngokugcwele.”
"I-Relay of Care" Engenamthungo
Ngosuku lokuhamba, lo mzila ohlelwe ngokucophelela waqala ngesikhathi. Esangweni lesiteshi, abasebenzi abahlome nge-walkie-talkie babemlindile, beqondisa uMnu. Zhang ngokushesha ngomzila oluhlaza ofinyelelekayo baya endaweni yokulinda. Ukugibela kwaba yisimo esibucayi. Amalungu eqembu asebenzisa irempu ephathekayo ngobuchwepheshe, evala igebe phakathi kwepulatifomu nomnyango wesitimela ukuqinisekisa ukufinyelela okubushelelezi nokuphephile kwabakhubazekile.
Umqhubi wesitimela wayehlelele uMnu. Zhang izihlalo endaweni yokuhlala ebanzi, lapho isihlalo sakhe sabakhubazekile sasiboshwe khona kahle. Kuwo wonke uhambo, abasebenzi bavakashele kaningi ngokucabangela, bebuza buthule ukuthi udinga usizo ngokusebenzisa indlu yangasese efinyelelekayo noma ukucela amanzi ashisayo. Ukuziphatha kwabo kobungcweti kanye nendlela yabo elinganiselayo kwenza uMnu. Zhang wazizwa eqinisekisiwe futhi ehlonishwa.
Okwavala igebe kwakungaphezu nje kwesihlalo sabakhubazekile
Okwamthinta kakhulu uMnu. Zhang kwakuyisimo lapho efika. Isiteshi esasiya kuso sasisebenzisa imodeli yesitimela ehlukile kunesiteshi sokusuka, okwaholela ekubeni kube negebe elikhulu phakathi kwemoto nesiteji. Njengoba nje eqala ukukhathazeka, umqhubi wesitimela kanye nabasebenzi basemgwaqweni bathatha isinyathelo ngaphandle kokungabaza. Bahlola isimo ngokushesha, besebenzisana ukuphakamisa amasondo angaphambili esitulo sakhe esinamasondo kancane kancane ngenkathi bemyala ngokucophelela ukuthi, “Bamba uqinise, thatha kancane.” Ngamandla nokuxhumana okungenamthungo, baphumelela “ukuvala” lesi sithiyo esingokwenyama.
"Baphakamisa okungaphezu nje kwesihlalo sabakhubazekile—basuse umthwalo wokuhamba ongokwengqondo emahlombe ami,” kusho uMnu. Zhang, “Ngaleso sikhathi, angizange ngizizwe ‘ngiyinkinga’ emsebenzini wabo, kodwa umgibeli wayemhlonipha futhi emkhathalela ngempela.”
Okwavala igebe kwakungaphezu nje kwe-isihlalo sabakhubazekile
Okwamthinta kakhulu uMnu. Zhang kwakuyisimo lapho efika. Isiteshi esasiya kuso sasisebenzisa imodeli yesitimela ehlukile kunesiteshi sokusuka, okwaholela ekubeni kube negebe elikhulu phakathi kwemoto nesiteji. Njengoba nje eqala ukukhathazeka, umqhubi wesitimela kanye nabasebenzi basemgwaqweni bathatha isinyathelo ngaphandle kokungabaza. Bahlola isimo ngokushesha, besebenzisana ukuphakamisa amasondo angaphambili esitulo sakhe esinamasondo kancane kancane ngenkathi bemyala ngokucophelela ukuthi, “Bamba uqinise, thatha kancane.” Ngamandla nokuxhumana okungenamthungo, baphumelela “ukuvala” lesi sithiyo esingokwenyama.
“Baphakamise okungaphezu nje kwesihlalo sabakhubazekile—basuse umthwalo wengqondo wokuhamba emahlombe ami,” kusho uMnu. Zhang, “Ngaleso sikhathi, angizange ngizizwe ‘ngiyinkinga’ emsebenzini wabo, kodwa umgibeli wayemhlonipha futhi emkhathalela ngempela.”
Isithombe Esifushane Sentuthuko Eya Emphakathini “Ongenazithiyo” Ngempela
Eminyakeni yamuva nje, izitimela zaseShayina ziye zaqhubeka nokwethula izinhlelo ezibalulekile zesevisi yabagibeli, okuhlanganisa ukubhukha ku-inthanethi kanye nezinsizakalo zokudlulisela isitimela kusuka esiteshini kuya esitimeleni, ezizinikele ekuvaleni "igebe elithambile lesevisi" ngale kwengqalasizinda ebonakalayo. Umqhubi wesitimela uthe engxoxweni: Lona umsebenzi wethu wansuku zonke. Isifiso sethu esikhulu ukuthi wonke umgibeli afike ngokuphepha nangokukhululekile lapho eya khona."
Nakuba uhambo lukaMnu. Zhang seluphelile, lokhu kufudumala kuyaqhubeka nokusabalala. Indaba yakhe isebenza njengendawo encane, ekhombisa ukuthi lapho ukunakekelwa komphakathi kuhambisana nezidingo zomuntu ngamunye, ngisho nezingqinamba ezinzima kakhulu zinganqotshwa ngomusa nangobungcweti—okunika wonke umuntu amandla okuhamba ngokukhululeka.